1.4.1. in order to answer urgent user related questions and solve urgent problems, SameSystem offers hotline support to the customer in the primary operation periods stated in the schedule below, DK-time/GMT+1, (Danish public holidays excluded):
Telephone and e-mail support
Country
Opening hours
Denmark, Norway, Sweden and UK
Monday-Friday: 08:00-18:00
Saturday: 09:00-16:00
The Netherlands, Belgium, Luxemburg
Monday-Friday: 08:30-17:00
Germany, Spain, France, Lithuania, Latvia, Italy, Estonia, Austria
Monday-Friday: 08:30-16:00
Chat support
All the above countries
Monday-Friday: 08:00-18:00
Saturday: 09:00-16:00 (UK, DK, SE, NO)
