Support opening hours

1.4 Hotline support

1.4.1. in order to answer urgent user related questions and solve urgent problems, SameSystem offers hotline support to the customer in the primary operation periods stated in the schedule below, DK-time/GMT+1, (Danish public holidays excluded):

Telephone and e-mail support


Opening hours

Denmark, Norway, Sweden and UK

Monday-Friday: 08:00-18:00
Saturday: 09:00-16:00

The Netherlands, Belgium, Luxemburg

Monday-Friday: 08:30-17:00

Germany, Spain, France, Lithuania, Latvia, Italy, Estonia, Austria

Monday-Friday: 08:30-16:00

Chat support

All the above countries

Monday-Friday: 08:00-18:00
Saturday: 09:00-16:00 (UK, DK, SE, NO)